Privacy Policy

1. Introduction

DeliveryService ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our delivery management platform.

2. Information We Collect

We collect the following types of information:

Account Information

• Name, email address, phone number
• Restaurant name and address
• Payment information (processed securely via Stripe)

Usage Data

• Delivery records and history
• Driver location data (during active deliveries)
• API usage and integration data

Technical Data

• IP address, browser type, device information
• Log data and analytics

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process payments and manage subscriptions
• Send service-related communications
• Improve and personalize the Service
• Provide customer support
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third parties that help us operate (e.g., Stripe for payments, cloud hosting)
• Your Customers: Tracking information shared via tracking links
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we will delete or anonymize your data within 90 days, unless legally required to retain it.

7. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Object to certain processing

To exercise these rights, contact us at privacy@deliveryservice.com

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and for marketing purposes. You can control cookies through your browser settings.

9. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.